Contract services
Professionality in the service of partners
The policy of the Contract division is to offer complete support and a high level of protection to the partner companies with which it establishes a business relationship in view to the development of a project. Among the services that Fir Italia offers its partners in the Contract sector:
Dedicated account
Single and dedicated point of contact that assists the customer throughout all the stages of the project.
Protection
Fir Italia protects the first company that requests a bid for a project; this leads to Fir Italia’s subsequent abstention from issuing additional bids to other companies potentially involved in the same project.
Customised offer
Creation of a customized bid through detailed Contract forms, based on the specification requirements, the selected items and quantities of interest.
Interior design on request
Our team of architects is always available to our business partners for support or advice in the ambit of interior design.
Product customization
After a thorough evaluation by our qualified technical personnel, there is the possibility of additional customizations in respect to variations of the catalogue products: custom-made according to requirements, with the lengthening or reduction in size of an element in the catalogue; creation of finishes not included in the catalogue.
After-sales
Dedicated after-sales service for the customized management of requests for assistance or spare parts.
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