ISO 9001-2015 certification

Fir Italia confirms its commitment to quality. The QMS Quality Management System (Quality Management System QMS), according to the ISO 9001-2015 standard in the field of design and production of sanitary taps and bathroom accessories, is based on process management and primarily aims at full customer’s satisfaction and improvement of the efficiency and effectiveness of results so as to increase the companies’ chances of success on the market.

Fir Italia, in particular, reaffirms as its primary objectives the fulfillment of customers’ expectations and the continuous improvement of its processes, through the planning, implementation, monitoring and improvement of both operational and support processes: all of this by designing and implementing the quality management system as a means to achieve such objectives.